Answers to the questions we’re asked most about ordering steel, cutting, fabrication and delivery. Can’t see what you need? Call 0151 733 4927 or WhatsApp us.
Ordering and quotes
How do I get a quote?
You can upload your plans online, call us on 0151 733 4927, email sales@alexandersteel.co.uk or message us on WhatsApp. We’ll come back with a clear, itemised price for the steel, any processing and delivery.
Can you quote from my engineer’s calculations or drawings?
Yes. Send your structural calculations, drawings or a cutting list. A PDF or a clear photo is fine, and draft drawings are fine for a quote, though we’ll need the final version when you order. See what to send for a fast, accurate steel quote.
Do you supply trade and the public?
Yes. We supply builders, steel erectors, fabricators, contractors and homeowners. For beams on extensions and openings, the order is usually placed by the builder or steel erector who measures and fits the steel.
Can I order a single beam?
Yes. We supply anything from a single beam or length of steel through to full packages for larger projects.
Products
What steel do you stock?
We stock universal beams, universal columns, parallel flange channel, equal and unequal angle, flat bar, steel sheet, rebar and square, rectangular and circular hollow sections at our Liverpool depot.
Is an RSJ the same as a universal beam?
Most people use “RSJ” to mean a universal beam. The easiest thing is to give us the section size from your engineer’s calculations. Read more in RSJ vs universal beam.
What size steel beam do I need?
Beam sizes must be specified by a structural engineer and approved by building control. We can’t size steel for you, but we’ll supply exactly what your calculations specify. See what size steel beam do I need?.
Cutting, drilling and fabrication
Do you cut steel to length?
Yes. Every section we stock can be cut to your exact length and angle on our automated saws.
Can you drill and fabricate my steel?
Yes. We drill holes up to 30mm and fabricate in-house, including end plates, cleats and splices and goalposts and frames, all made to your engineer’s drawings.
What finishes can you supply?
Steel can be supplied raw, primed or galvanised. See our steel finishes page or the guide to primed vs galvanised steel.
Delivery and collection
When will my steel be ready?
Stock steel cut to length is ready for same day collection, or next working day delivery, when ordered by 1pm. Lead times on fabricated and galvanised orders vary by job, so we’ll agree a delivery date with you when we quote.
Can I collect my order?
Yes. Collect from our depot on Alexandra Road, Edge Hill, Liverpool L7 6JH, Monday to Friday, 8am to 5pm.
Where do you deliver?
We deliver across Liverpool, Merseyside and the North West, including the Wirral, St Helens, Warrington, Widnes, Runcorn, Wigan, Bolton, Southport, Skelmersdale, Manchester, Preston, Blackburn, Chester and Stoke-on-Trent.
Who unloads the steel on site?
Offloading is the customer’s responsibility, so please have enough labour or suitable plant ready when your steel arrives. In some cases we can arrange a crane offload for an extra charge, so ask when you order.
How much does delivery cost?
Delivery is included in your quote and depends on your location and the size of the order. Read how steel beam delivery works for more.
What if something is wrong with my order?
Let us know straight away. We put it right immediately, prioritising the corrected steel over existing orders and getting it ready for delivery the next day.
Contact
What are your opening hours?
Monday to Friday, 8am to 5pm.
How can I contact you?
Call 0151 733 4927, email sales@alexandersteel.co.uk, WhatsApp 07833 561736 or use our contact page.